Just know, there is a HUGE difference in the customer service between Sales and Service. I bought a used car a month ago and my experience buying the car was great. I had my kids with me so it was a little chaotic but I wasnt treated any differently for it and had a positive experience. So when my car broke down a month later, I assumed the customer service would be the same. So wrong. My car broke down on the highway and it was going to be a 500 dollar tow so I call Walser to see what I can do.. I didnt get a clear answer for over 24 hours, so my car sat there that long. I finally get it towed and I have to be the one calling for any sort of update. It arrived tuesday evening and Friday morning i received the call that it needs an engine. Mind you, I have kids, I need a car for many reasons.. a day or 2 without one is fine but I'm going on 6 days with no car. I keep asking about a loaner and they keep telling me they'll let me know then I never hear back from them that day and have to call again. So here I am, almost a week without a car and no idea or game plan for when I'll be getting mine back, or a loaner.

No one listens to the actual concerns you have. They just make up their own words

Azza was a pleasure to work with!

Great experience. We worked with Tim and he was very knowledgeable and thorough. There was no pressure to purchase. Would recommend this dealership.

This is a top-notch dealership! We were beyond impressed with the entire experience from the moment we walked in the door. Rhett Dressel was our salesperson. Rhett was a pleasure to work with. He was well informed about the vehicle we chose as well as other comparable vehicles. He addressed all of our questions, and we left feeling confident about the vehicle we purchased as well as the dealership we chose to purchase it from. We highly recommend this dealership and Rhett Dressel!!

Walser Hyundai were absolutely amazing. A month earlier I was involved in an accident in which my car was totaled. On top of that, just a month prior to my accident I bought a house. Walser came in clutch in my time of need and finances were tight. The car I was interested in was already pulled up, washed and ready for me. Samson was amazing to work with. He was energetic, professional, and charismatic. He made the process super easy. The finance manager even managed to keep me with the same lender who I was using for my totaled vehicle and got me a great rate with all things considered. The only gripe I have which isn't even a gripe or deal breaker was the lack of snack options. All they have is popcorn and water, which my pregnant wife couldn't really stomach due to her morning sickness. Fortunately the process has become so streamlined that we were only there for a few hours. So thank you Walser Hyundai. You made my car buying process in my time of need quick and painless.

Just bought a used car from Walser Hyundai yesterday. The dealership was great, our "new" Jeep is great! Shout out to Mohamed! He put us at ease and walked us through everything. Great job. Thanks, Walser Hyundai!

They got me in and got me out after oil change and inspection plus rotating my tires.

I dealt with a new service advisor but he was just as good as the others. Always a good experience at Hyundai.

Worst experience ever! This is so frustrating and unfortunate because I have been a customer at this dealership for years and I have never had a problem, complaint or bad experience or service. In fact I have even recommended them to friends and family. I won’t be doing that again after this week. The staff is inefficient, inept, incompetent and nonchalant. They don’t communicate with staff and have no idea what they are doing. I brought my car in for a check engine light on Monday and ignored my car and when they finally fixed the problem I had to return the car two more times because they broke stuff during service or didn’t finish the job properly. I’m not sure what else they broke in my car. Waiting to find out! Horrible experience and I don’t trust them anymore

I switched from another dealership to Walser because of their close proximity to my workplace. Very happy with service!

The staff was friendly and helpful. The process was easy and did not take long.