Extremely friendly and professional experience. Josh took his time to explain things to me with no pressure of any kind. This was a new way to buy a car, no stress, very kind and caring!

Paul was super helpful and friendly. He explained everything about the Ioniq to us and helped us navigate our first electric vehicle experience well.

Service would and in person experience was good but the information hasn’t been sent over that’s needed still until this point so if you could do better at that, then a better resting would apply.

Paul was fantastic to work with. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase.

I don't usually give negative rating. I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent visits, they were not communicative at all. The first time, I had my car in for oil change and they told me that my car was ready to be pick up 4 minutes before the closing time, so I was not able to make it on time. Fortunately, the show room staff are helpful and was able to help me get my car. The most recent visit, we tried to get our car for a diagnostic test to see what's going on with the horn. I specifically asked the staff how long they think it will take, they said that it should be ready by 1:50 in the afternoon but they will keep me updated by texts. I never got any updates on my car the whole afternoon and I was anticipating to get my car back that day, so we drove to the store hoping to get some answers. By that time, the service center was already closed, so we had to ask the showroom staff for help once again, and they were very helpful and got someone to give us a status update. Turns out they didn't have the right maintenance person qualified enough to check on my car even though they attempted to, which is ok, if they would have communicated that to me. I was very disappointed to the last service. They told me that they would be in touch to reschedule my horn fix, but I still haven't received any call to reschedule. I really hope they can improve on the communication part cause I really enjoyed the overall experience from this dealership.

Service department was slow in providing paper work. The recall software update was done quickly. Vehicle was taken in at 7:15 am and paperwork was available at 12 noon. Otherwise in all previous interaction the service dept was excellent. Note: The night before this recall action, my other car would not start at the dealership. Even though after hours, a sales person came out and was able to jump start the car so I could go home. That was very much appreciated.

Paul provided the ideal purchasing experience. He wasn't pressuring me into buying and I appreciated him doing some homework on the non-Hyundai I purchased ( Volvo xc40 )

Easy transaction from start to finish. Could of been done a little faster but everyone we worked with was great.

Service Department is top notch! Pleasant to work with, always have my car ready when they say they will. Good all around value

Excellent customer service. Thomas was able to get all of our questions and concerns answered. Very satisfied with our vehicle. Fair pricing.

I had a fantastic experience purchasing my vehicle from Walser Hyundai. From the moment I walked in, the staff was welcoming, knowledgeable, and never pushy. They took the time to answer all of my questions, explain the different options available, and made the entire process smooth and stress-free. What really stood out was their transparency and professionalism. There were no surprise fees or high-pressure sales tactics — just honest communication and great customer service. The team genuinely seemed focused on helping me find the right car for my needs and budget. Laura Swan was a blast to work with, and made the process fun. The financing process was quick and straightforward, and I drove away feeling confident and excited about my purchase. I highly recommend Walser Hyundai to anyone looking for a hassle-free car buying experience with a team that truly cares about their customers.

Amanda really made a difference. She was very patient at all times even when I kept changing my mind after paperwork was done.

You get what you would expect from a top-notch dealer at Walser. Efficient service, helpful service reps and managers to back them up. I have had warranty service and routine maintenance done here and everything has met my expectations.

One of the most repsonsive delaers I've dealt with. Lots of communication, easy to work with and very fair pricing.

I have sent messages outlining my concerns and they are ignoring me. There are plenty of things that didn't go as expected and overall the experience has been less than positive. The worst part is their attempt to manipulate by ignoring me. Just makes me want to give them this car back and go buy one somewhere else.