Customer Testimonials
I just had a great experience buying a Hyundai Palisade from Samson and Walser Hyundai Brooklyn Park. From the first call, to my wife’s test drive yesterday and then my test drive and purchase today Samson was professional, courteous and wonderful to deal with.
As was everyone at Walser Hyundai Brooklyn Park.
The pricing and the condition of the car, and the whole dealership, were all great.
I highly recommend Walser Hyundai Brooklyn Park in general, and Samson in particular. Look him, and Walser, up the next time you are looking for a car. Note, it was worth the ... Read More Google - Aug 14, 2026
This was my second car I leased through Walser . Both times we were treated great from beginning to end. This vehicle I leased a Tucson with the help of Rhett who helped me tremendously with my lease, finding a vehicle in my budget and providing all the basic info I needed to drive away with my new car. I will continue to go to Walser in the future.
Samson was terrific to work with, very professional and made the purchasing process easy and enjoyable!
Samson was great! Wonderful customer service!
Extremely helpful explain the details! Very courteous! He felt like I got the information that was needed!
Overall, a great experience. Very responsive & willing to communicate over email for the majority of the negotiations before test drive & final sale. Laura Swan was great as well as Josh.
Easy to deal with . Friendly, professional, no games
Our experience at Walser Hyundai was exceptional! The friendly welcome and knowledgeable information from Rhett was outstanding, so much so, we returned to purchase from him. Rhett and Jason made the purchase easy and the process was seamless and expedient. We highly recommend Walser Hyundai because the team there was professional, knowledgeable, and personal.
Thanks so much for your help! You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes.
I'd rate Josh very highly He and Samson were a real pleasure to work with. Because of this, I'd recommend Walser as a good place to purchase a car.
Hunter Ross was very helpful and down to earth when helping me search for a car
Just bought my car from them, so far so good! The process was super easy, smooth, and transparent from what I could see. I was helped by Samson, and he was great (highly recommend working w him).I enjoyed the experience a lot.
Incredible service from Samson in helping me with a purchase. He is very knowledgeable and friendly and made me feel comfortable with the whole process and helped me find a vehicle that was a great fit for me. I highly recommend working with him and with this dealership.
Great customer service
Very satisfied. Did a great job communicating with me through the process. Will come back again.
We were interested in a hard to find Ioniq 5, Rhett did a super job finding us the right car in a short period. He did an awesome job setting up delivery and then explaining all the various options available with no pressure. We would absolutely recommend seeing Rhett at Walser Brooklyn Park.
It was a very quick and easy experience. The process was smooth with no surprises.
The whole experience at Walser has been Great! Can’t thank Thomas Robinson and the team at Walser enough.
The staff is very friendly, especially Amanda. The processes was easy. Much better than my previous experience.
Everything was clearly explained. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional.
Steve G. was very helpful, knowledgeable and easy going. He helped us purchase a 2021 Honda Pilot. My husband is extremely attentive to detail, and any issue that was noticed was quickly addressed by Steve and the team at Walser Hyundai. Brion (financing) got us an amazing loan rate. We felt like we drove away with a brand new car at an exceptionally reasonable rate.
I will be the first to admit that I hate the idea of bringing my car to the dealership to get serviced. That being said, my Hyundai was due for several recall services, as well as a replacement steering coupler, as the clunking sound I was experiencing while driving was terrible.
I chose Wasler Hyundai because of the proximity to where I live and it was my first time visiting. Honestly, I have to say that it was a wonderful experience. The service tech who checked me in was friendly and the waiting area was pristine. I decided to wait ... Read More Google - Jul 24, 2026
Car buying can be extremely daunting. Hunter did a great job educating me with zero pressure to help me make the wisest decision for myself!
I had a no pressure salesman and got a very good trade in price towards my purchase of a new vehicle. The place is a warm,clean and inviting. Thanks to all.
This dealership did a great job selling me a car without any pressure. I live out of state and Thomas did a great job figuring out how to transfer the title to that state even though it was very complicated. He’s great. Definitely recommend!
Wonderful service! I have to say one of the best dealerships I’ve been to!
Paul Hutchins, was absolutely amazing! Professional, personable, attribute's too many to mention. His guidance through the process was impeccable, informative with strait forward clarity. I am a proud owner of a Hyundai Elantra because of Paul incredible Salesmanship. Walser Hyundai is very fortunate to have him aboard and I was very fortunate our paths cross! Thank You Paul, All the Best to You! Tim
Walser was responsive to my questions, conducted thorough diagnostics, provided timely communication, and sufficiently and satisfactorily addressed all issues.
Well treated by Hunter Ross and Klara
Quick and efficient. Provides information quickly. Friendly staff and organized work stations. Pleasant and clean entry area
As a first time car buyer, I had a great experience at this Hyundai dealership. Andrew Lee and Mustapha were incredibly helpful throughout the entire process. They took the time to help me find the perfect vehicle for my needs and explained everything clearly, making sure I understood all the details of the deal. They were patient, answered all of my questions, and gave me confidence in my purchase. Overall, it was a very positive experience, and I highly recommend working with Andrew and Mustapha if you’re looking for a new vehicle.
Sampson was helpful & didn’t use high pressure tactics. We bought with cash & it’s hard to know why the process takes so much time. I wont know about the car till I’ve driven it a while.
Great sales staff. No pressure to buy, just a lot of information. Great overall experience.
Hunter was a delight and very patient. Highly recommend!
Andrew Lee did anexcellent job in the overall process of buying/ selling this Sanra Fe. We bought it & he thoroughly explained every question we had about our purchase.
Samson helped up out buying a used vehicle and it was a great experience! He was very knowledgeable and spoke highly of Walser Hyundai Brooklyn Park. We got the vehicle we were looking for and felt comfortable and supported throughout the process. Thanks!
Sampson was very professional, knowledgeable about the sale and Walser organization. He managed the sale with a level of excellence and thoroughness.
Beautiful car dealership. Amanda Eberle led us thru the entire process, answered all our questions, explained everything in detail and was a pleasure to work with. A+ experience!
Don't bother making an appointment. Your vehicle won't be looked at when you bring it in, they'll just expect you to wait until they decide they'll finally get to it. We had an appointment, left the vehicle for 3 hours, and they never looked at the vehicle at all! On our follow-up appointment, they took 2 hours to deal with an issue that takes 30 minutes to install according to the technician. It then took 30 minutes to exit the building after the car was brought back to the front, and only after we had to request our paperwork! Unprofessional ... Read More DealerRater - Jul 8, 2026
Andrew was excellent! Smooth, easy, super friendly and fun to work with. 10/10! This is our 5th Hyundai!
Klara was great and answered lots of questions and Andrew was a ton of help clearing things up
Andrew and Klara were great
Andrew was very kind during our visit. Highly recommended.
It was a recall. I did not have to pay for it
best dealership, so fast
Andrew is the best!
Amanda is an absolutely amazing salesperson!
Andrew was immensely helpful in finding the right car for me and getting me all the assistance I need to maintain it.
Friendly staff and positive atmosphere
Thank you so much to Thomas Robinson who did a fantastic job! We drove from Duluth to purchase our new Tucson Hybrid, and it was worth the drive! He was so friendly, knowledgeable, helpful (and patient - that's a BIG plus)! You can tell he loves his job and loves working with people! We love our new car and would recommend Thomas and Walser to everyone!
I had a great experience buying a vehicle from this dealer. The sales staff Steve, Thomas and others did a great job. They were knowledgeable, patient and genuinely focused on helping me throughout the process. I left the dealership feeling confident and excited with my new vehicle.
I just disappointed because I paid cash but they still run my credit. I dont understand why? I am in hurry so forgot to ask them Vy that time why they need to run my credit when i pay in cash. They also promised to give me a full gas tank but they didn’t. I am trying to call the manager but he is always busy. It’s little thing but I am not happy
Hunter was friendly, knowledgeable, and made the car purchasing experience easy.
Hunter did a fabulous job helping us purchase a car for our college kid. Thanks so much Hunter, we so appreciate your help and transparency.., no surprises or undue pressure here!
Thank you @ Thoman robinson He was friendly, knowledgeable, and made the car-buying process easy and stress-free. I appreciated his help and excellent customer service. Highly recommend!
It was a pleasure doing business with Walser Hyundai in Brooklyn Park, Mn. Damareon Graham was our sales person. he was very knowledgeable and did a fabulous job for my husband and I. Thank you again for everything Damareon. Lori & Chris
Ask for Andrew he is amazing! Can’t wait to enjoy my new ride.
Josh was a nice guy, but not too pleased about how everything went down on new Palisade. My wife stopped in saying she had a price from another dealership, but they didn't have the color she wanted. If they could hit that price, she would come back the next day. He said "we can do that." She also said she didn't have a lot of time, so asked to have everything done in advance to be in and out in an hour. Again, assurances were given. The next day 1) the cost was $1,500 higher than the other ... Read More DealerRater - Jun 18, 2026
Bought a 2026 Sonata and the process was smooth and fair. Samson, my sales rep was a pleasure to work with.
Come see hunter!!! He will take care of you ... great guy.
Amanda E. is a consummate professional!
Andrew was very knowledgeable and easy to work with. Made our buying experience great.
Extremely friendly and professional experience. Josh took his time to explain things to me with no pressure of any kind. This was a new way to buy a car, no stress, very kind and caring!
My wife and I purchased a 2026 Hyundai Santa Fe, we worked With Amanda Eberle to secure our vehicle. She provided top notch service, very polite and explained all details making things far more comfortable.
Good experience. Paul’s great!
Thank you, Andrew and Brion!
I walked into Walser without an appointment, looking for a new vehicle to accommodate my growing family. Despite it being a busy Saturday, Hunter took the time to meet with us and carefully walk us through all of our options. He provided detailed information, answered our questions thoroughly, and made sure we felt informed throughout the process.
What stood out most was that Hunter genuinely seemed focused on helping us find the right vehicle for our family’s needs rather than simply making a sale. His approach was professional, patient, and supportive, which made the experience both comfortable and enjoyable. ... Read More Google - Jun 13, 2026
Paul was super helpful and friendly. He explained everything about the Ioniq to us and helped us navigate our first electric vehicle experience well.
I personally want to thank Andrew for such wonderful job in assisting Deborah nix with a brand new car. I highly recommend his service to anyone looking for a car
Service would and in person experience was good but the information hasn’t been sent over that’s needed still until this point so if you could do better at that, then a better resting would apply.
We recently shopped with five area dealers for a 2026 Santa Fe. Rhett Dressel at Walser Hyundai in Brooklyn Park was the most responsive and respectful salesperson we dealt with. He was very low key, low pressure, and efficient with our time. I would definitely recommend him to friends and family for their next purchase!
Paul was fantastic to work with. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase.
I don't usually give negative rating. I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent visits, they were not communicative at all. The first time, I had my car in for oil change and they told me that my car was ready to be pick up 4 minutes before the closing time, so I was not able to make it on time. Fortunately, the show room staff are helpful and was able to help me get my car. The most recent visit, we ... Read More DealerRater - Jun 5, 2026
Service department was slow in providing paper work. The recall software update was done quickly. Vehicle was taken in at 7:15 am and paperwork was available at 12 noon. Otherwise in all previous interaction the service dept was excellent. Note: The night before this recall action, my other car would not start at the dealership. Even though after hours, a sales person came out and was able to jump start the car so I could go home. That was very much appreciated.
Paul provided the ideal purchasing experience. He wasn't pressuring me into buying and I appreciated him doing some homework on the non-Hyundai I purchased ( Volvo xc40 )
Easy transaction from start to finish. Could of been done a little faster but everyone we worked with was great.
Service Department is top notch! Pleasant to work with, always have my car ready when they say they will. Good all around value
Excellent customer service. Thomas was able to get all of our questions and concerns answered. Very satisfied with our vehicle. Fair pricing.
Great customer service. Came in stranded in a different state, and really impressed by how fast things went.
I had a fantastic experience purchasing my vehicle from Walser Hyundai. From the moment I walked in, the staff was welcoming, knowledgeable, and never pushy. They took the time to answer all of my questions, explain the different options available, and made the entire process smooth and stress-free.
What really stood out was their transparency and professionalism. There were no surprise fees or high-pressure sales tactics — just honest communication and great customer service. The team genuinely seemed focused on helping me find the right car for my needs and budget. Laura Swan was a blast to work with, and made ... Read More DealerRater - May 26, 2026
I purchased a car from Walser Hyundai Brooklyn Park. I feel they treated me fairly and I have taken my car back for routine maintenance.
Our sales person Amanda was excellent. We were with her every step of the way. We never had to talk to anyone else for financing, accessories, etc, which was refreshing. However, the experience as a whole was not. The management was very pushy. We asked for an extra day to sign papers due to time constraints and even offered to put money down to hold the vehicle. They would not give us that option and felt very pressured to buy asap. They promote “no hidden fees”… Not only were there a lot of them, they were extremely expensive. In general, ... Read More Google - May 23, 2026
The service guys were great to work with. I had taken my car to 2 other shops and had no idea what was wrong with it, Walser got it in and within an hour had it figured out. Parts were in stock and I was out the door same day. Pricing was very reasonable and they washed my car for me too! Moses made the process easy and I felt like I understood everything. Will definitely be bringing my vehicle back.
I worked with Andrew to find a used Subaru and he was so helpful through every step of the process. Very professional and easy to talk to, no BS and very upfront about all pricing and options. Great experience all around.
Thank you Samson. You are very patient and helpful. It’s so graceful to work with you. Thank you.
Amanda really made a difference. She was very patient at all times even when I kept changing my mind after paperwork was done.
You get what you would expect from a top-notch dealer at Walser. Efficient service, helpful service reps and managers to back them up. I have had warranty service and routine maintenance done here and everything has met my expectations.
One of the most repsonsive delaers I've dealt with. Lots of communication, easy to work with and very fair pricing.
Clean atmosphere. Great product. Financing was easy to do via computer at home. Samson was patient, kind, informative and walked us through the electronic setup of the vehicle and phones. Very pleasant experience. We highly recommend this car dealership.
We had shopped around for a bit before Hyundai BP. Not only did we find the right vehicle for us, Andrew was great to work with—friendly, helpful, and made the car buying process smooth and stress-free. He took the time to answer our questions and kept us updated throughout everything. Highly recommend working with him!