Customer Testimonials
Samson & the team at Walser Hyundai are Absolutely Awesome in my view. My kids and I had a very, very good recent car shopping experience at Walser Hyundai. We were lucky enough to have Samson as the agent that helped us find the best car deal for our family. Samson's knowledge, professionalism and genuine kindness made us feel comfortable and cared for while going through the vehicle selection & purchase process. I was pleasantly surprised when Samson helped my fussy toddler calm down by offering a charger to help recharge his tablet, and personally serving-up a small bag ... Read More Google - Nov 12, 2026
Was not updated on how my car was going. Was lied to a couple of times. Had to ask questions that I think should've been told.
Samson was fantastic to work with. Thank you!
We had the best purchasing experience at Walser with Chloe. Came in for a Santa Fe and left with Palisade that had everything we could want in a car. Thank you for a wonderful experience!
Certified pre owned car purchased today. Worked with Sampson at Walser Brooklyn Park, MN. Easy to work with. No pressure. Very pleasant and the process super easy.
Competent, careful, clean, and customer service oriented. Check-in was smooth and by-the-book. The text comes to let you know things are done and any problems or concerns along the way are addressed nicely.
I had a great experience working with Amanda, and I look forward to working with her again. The thoroughness and professionalism is well above what I have seen at other dealerships.
Ameriyae did an amazing job very professional and knowledgeable.
Everyone is very nice and helpful. I like taking my car there to get serviced
Ameriyae was a great salesperson …. Knowledgeable, friendly, helpful, and not pushy about sales. I would definitely work w her again!
Process was easy. Thomas was very friendly and a pleasure to do business with
Ameriyae took her time and answered every question we had. Great customer service.
"I am extremely disappointed with my sales experience. The salesperson was unprofessional and indifferent throughout the entire process. Once the contract was signed and the car was picked up, resolving the issues that arose turned into a complete nightmare. I have visited the dealership multiple times, only to be brushed off with excuses like 'check back in a few days' or 'you just need to wait longer.' They show zero accountability and a complete lack of respect for customers' time. Highly disappointed."
Laura took care of every detail. She knew / knows the car and the finance process inside out. This was the easiest, most enjoyable, trouble free car buying experience I’ve ever experienced. 10 out of 10
Amanda is great to work with!
I had a great experience working with Justin during the process of selling my vehicle. Although I ultimately decided to go a different direction, I was genuinely impressed with the level of service I received. He took the time to do a thorough inspection, explained things clearly, and provided an honest and fair offer. I never felt pressured, and I really appreciated his professionalism, transparency, and customer-first approach. It's refreshing to work with someone who takes the time to make sure you feel informed and respected throughout the process. I'd absolutely recommend working with him!
Good experience working with Amanda on this process.
I traded in a vehicle and bought a 2026 Hyundai Kona. Rhett was wonderful to work with. He was very informative and personable. He worked well with me & my (adult) son and we both felt confident working with him. He followed up and it was just a great experience.
Yea was great! She helped us find our new IONIQ 5 and helped us with everything and made it super easy.
Very helpful.
The dealership did a very thorough job of keeping me informed about the progress of my appointment however they lacked the enthusiasm that the sales team had. The sales team operated just short of perfect as a team.
Samson did a great job explaining the different coverage plans and helping out my wife and I.
Very friendly and informative people who are easy to work with. Ask for Chloe, she was great!
Laura Swan was awesome helping our family purchase 2 new vehicles!!
Wonderful customer service. Very helpful!
I had a great experience working with Hunter when buying my Tucson. Hunter made the process painless and he was very easy to work with. The vehicle was exactly as described and I couldn't be happier with it. I would recommend Walser Hyundai and Hunter to anyone in the market!
Overpriced
Rhett was amazing and answered all of my questions. He took his time to make sure I was happy and confident in my purchase, and understood all the details!
Walser Hyundai has consistently provided positive, professional service since our first visit. Troy Howard provided positive service on our most recent visit.
Sampson was great to work with. He let us drive a vehicle to compare with the one we were interested in. He also took the time to show us an alternative to the vehicle we were interested in and we ended up buying it.
Darien was absolutely fantastic!! Hes upfront, listens, and is great at his job. 10/10 would recommend 🤘🏼
I had a great experience working with Rhett, he was super helpful and knowledgeable.
I worked with Yae and she did a great job from start to finish! Happy I came here!
My experience at the dealership was fast and smooth, really appreciate how smooth the process was. Will definitely recommend to other people
Good work on schedule. I do think $80 is high for a pair of wiper blades. Should last a decade.
Samson did a great job answering our questions and was friendly and efficient. We would definitely recommend buying from Samson at Walser!
Great experience all around. Very personable.
The team at Walser Hyundai always make me feel appreciated and take great care of my car. I have been coming here for years and have bought several cars from them.
YAE help us a lot to decide which car we want to purchase. She is a great customer representative. Nice friendly and welcoming person
I would like to express my deep disappointment with **Walser Automotive Group**.
Over the years, I have recommended Walser dealerships to friends and family looking to purchase both new and used vehicles. One particularly positive experience in the past earned my trust in the company. Unfortunately, one recent experience has completely changed my perception and given me a reason to walk away for good.
My biggest issue is how the vehicle warranty was presented and sold to me.
When I purchased my vehicle, I was told that my warranty would provide coverage for **three years**. I specifically explained that I ... Read More Google - Oct 20, 2026
Samson was thorough, helpful and knowledgeable. Thanks for walking me through all these decisions! Great experience
I just had a great buying experience with Joshua M. Everything was smooth and explained thoroughly.
Fast easy process! Awesome vehicles! Beautiful showroom. Thomas Robinson was the best salesman! He found the vehicles I was looking for and even sent me a video of them since I did not live close. He provided a lot of information and answered all my questions with the trade in and the loan. I Highly recommend working with him!!! He’s the best! Thanks for everything Thomas! 😁
Thomas was great to deal with. He was friendly and the whole process was easy.
Great experience! Very helpful, fast and knew exactly what to do! Thomas was a great salesman and would highly recommend for everyone looking to buy a car here!
Thomas was great, really easy to work with. Traded in 2 cars and bought 2 cars very quickly. Very knowledgeable about all the cars he sells. Definitely would recommend this dealership.
We brought our Hyundai to the service center due to an issue with the console screen. It took multiple trips in order for the issue to be fixed. In our opinion, communication was poor, and if there was more of an effort on earlier trips to diagnose the issue, we wouldn't have had to waste so much of our time bringing the car back.
Thomas Robinson did a great job, treated us well, helped with all details and is apparently also a good cook! Cheers. Love our new Telluride too.
Thomas did a great job helping us navigate the process of buying a used car! He was professional and thorough explaining everything to us!
Samson did great! Smooth transaction
Every thing was well explained. There were no surprises. Vehicle was as described. I can't ask for anything more.
Bought a new Ioniq 5 and I've been loving it. Highly recommend talking to Hunter, he was great.
Samson was amazing! So glad he was able to help me find my first newer car!
Samson at Walser Hyundai is a pleasure to work with. We contacted Walser online, Samson gave us a call as we were traveling on the road. We set an appointment to meet with him. When we arrived at the dealership, he had the car pulled up and ready for us to test drive. He made the rest of the process so easy and seamless. We 100% recommend Samson for your next Hyundai purchase!!
4 hours for a oil change and tire repair. Would give zero stars if was allowed
Thomas was fantastic! So knowledgeable and helpful! New customers for life!
Thomas was absolutely wonderful and worked LATE to get me the car of my dreams!!! Loved the atmosphere at this dealership 😄
Brought my car in for service last week, and it was a great experience thanks to Vince! He went above and beyond all day, and I really appreciate all he did on my behalf.
Amanda was a really nice and professional salesman person… she makes you feel comfortable and like at home… very respectful and nice person… I will definitely come and buy a car with her… 5 stars for her ☺️
Samson was great to work with! He listened to what we wanted and made the experience enjoyable!
Very welcoming, clean, friendly highly recommend them. Was worth the drive. Will use them again
What I was told would be a 15 minute process due to my excellent credit score ended up taking approximately 9 days. The vehicle I was informed was on the lot wasn't even shipped from the manufacturer. The first day I sat there 6 hours as they tried to convince me to buy a different vehicle, which I ultimately did. However even with that concession on my part it still took that long. They did cover my rental car for that many days. I had sold my car to Friendly Chev since I was low balled on the trade in value. I ... Read More Google - Oct 8, 2026
Thoma made the experience of buying our 2026 Sante Fe both effortless and fun. He is really knowledgeable, supportive and will make you laugh along the way. He was also incredibly kind and patient as we took care of our baby during the whole process.
I really like my experience at Walser. They were so kind, and I am satisfied with my new car.
Have always had great service. One part replaced under warranty and oil changes are all I’ve ever had to have done.
I was shopping for either a Hyundai Palisade or a Santa Fe and needed help deciding which vehicle would be the best fit for my family. I was assigned to a salesperson named Thomas, who appeared to be around 60 years old, and I was told he would assist me through the buying process.
Unfortunately, my experience was very disappointing. From the beginning, he (Thomas) was not welcoming and seemed uninterested in helping. Whenever I asked a question, he (Thomas) would either ignore it, act busy, or provide vague responses. What made the experience more frustrating was that he would then ... Read More Google - Sep 29, 2026
Whenever I come here, the people are always professional and helpful. They tell me and often show me what needs to be fixed and then they do the fixing!
Some communication mishaps but all was resolved before leaving the dealership. Will be back in future.
Well they wanted to charge me $7000 plus to fix an electronic issue. Got it repaired in Zumbrota Ford where it bought it $180. What a total ripoff,how you in good conscience do this to people
Our experience was fine. The whole process of buying a car at a dealership is antiquated and not enjoyable. There is no reason we should need to sit at the dealership for hours waiting for employees to rush around and whisper to each other. So much of this process should be 100% online without being in the dealership. Overall, buying from the dealership was stressful and not enjoyable. The employee we worked with was great, and she was doing her best, but the whole process should be different.
We had good experiences at Walser Hyundai. I would recommend it to anyone. Our sales person, Josh, was very nice.
Everyone was professional and kind! It was a true pleasure doing business with Walser! I love my new vehicle and appreciated the top notch service!
This car has been a complete pile of junk, It all started about 2022 when it started using oil. Fast-forward to 2025 the engine failed and needed to be replaced, at that time, the catalytic converter also should’ve been replaced still under warranty. Now, with all that oil burning, the catalytic converter is failing, and Walzer won’t stand behind it.
Troy was great quick to action and made sure my vehicle was taken care of immediately
My salesperson Josh Mapps was awesome. He listened to me on the type of vehicle I was looking, found it on the lot, and did an excellent job of explaining all the features of my new Santa Fe and selling me the vehicle. Josh walked me through the application process and selling the car. The only reason I gave the dealership four stars instead of 5 stars was because of the sales manager. Josh Mapps did an excellent job explaining to me the advantage of the extended warranty and gap insurance. After careful consideration I decided not to go with the ... Read More DealerRater - Sep 9, 2026
This dealership operates with one clear priority: their own bottom line, not the customer's. Every step of the process, from pricing to negotiation to the inevitable stack of last-minute fees, felt engineered to keep the buyer on the losing end of the deal. There was no real effort toward transparency or goodwill, just practiced tactics designed to extract maximum margin while offering minimal value in return. It's the kind of experience that reinforces every worst stereotype about car dealerships, and one I wouldn't recommend to anyone looking for a fair, honest transaction.
in and out promptly. service technician was very polite and informative. pleasant and easy to work with.
Stopped in to test drive an Ionic and had the most unprofessional interaction. We weren’t even offered an option to discuss other models. Just immediately dismissed while she loudly munched cheese popcorn from a large bag and offered some to my son with a severe dairy allergy. There are plenty of other dealerships in the Twin Cities.
Still waiting to hear back about service appointment for paint repair????? Someone needs to at least update status
Service was great made sure my tires were in working condition fairly quickly and communicated
Was one of the best dealer have ever gone in my life time Thank you.
Walser has the worst service ever. It is so bad with such poor communication I will not be buying another vehicle from them just because the service was so bad. Took 8 hours to replace and do a recall that should have taken 2 hrs. I went to pick it up at the promised time and they hadn’t even started. I would not get my car fixed here. Horrible communication and they could care less. Asked to speak to a manager and he was “too busy” and then didn’t call back.
Salesperson Tim and sales manager were terrible to deal with.
Been servicing my car with them for a few years and feels like the quality of the work keeps going down.
Went in for some minor issues, and specifically asked for them to check a certain problem spot. In return I get a video of the guy clamping down a hose clamp and claiming that fixed it. Driving it off the lot the issue was still glaringly present.
After inspecting my paperwork I also noticed that tire pressure and fluids were stated as being topped up. Checking PSI myself and this was not the case. Now I don’t care ... Read More Google - Aug 11, 2026
Our experience at Walser Hyundai was exceptional! The friendly welcome and knowledgeable information from Rhett was outstanding, so much so, we returned to purchase from him. Rhett and Jason made the purchase easy and the process was seamless and expedient. We highly recommend Walser Hyundai because the team there was professional, knowledgeable, and personal.
Thanks so much for your help! You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes.
I'd rate Josh very highly He and Samson were a real pleasure to work with. Because of this, I'd recommend Walser as a good place to purchase a car.
Very satisfied. Did a great job communicating with me through the process. Will come back again.
Came in for an Oil change, recall item and have the seat checked. Been here over 4 hours. This place has gone down hill on their techs. Last time I was here they good service. Not now.
It was a very quick and easy experience. The process was smooth with no surprises.
The staff is very friendly, especially Amanda. The processes was easy. Much better than my previous experience.
I brought the car in for an oil change and recall work on the wiring harness. Fortunately, I had a free oil change from when I bought the car. Otherwise it would have been well over $125. The oil change and retire rotation was good and timely. The recall was supposed to fix a wire harness issue. Their “fix” was to remove the wire harness. That is not a fix. They never informed me that they were going to remove the harness now I can’t use the tow package as I can not legally pull a trailer. The fix was ... Read More Google - Jul 27, 2026
Everything was clearly explained. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional.
Wonderful service! I have to say one of the best dealerships I’ve been to!
Walser was responsive to my questions, conducted thorough diagnostics, provided timely communication, and sufficiently and satisfactorily addressed all issues.