Customer Testimonials
Went in for our first 5000-mile maintenance. Bought our SUV in the old building. The new build is very nice and a well-received area for the service drive up and waiting area. Highly recommend this dealership and service.
The entire process of purchasing a vehicle went smoothly. We shopped during the busiest time of the week on a Saturday so there were a few hold ups. But ultimately, our experience was good. Our salesman, Thomas was very friendly, helpful and personal. He was wonderful and patient. We are enjoying our new purchase!
My husband and I bought a pre-owned van this week due to ours being hit and totaled. Thomas Robinson helped us with our purchase. I was a little on edge from the circumstances and he was so kind and patient. He even made me laugh a few times. This meant more to me than it would to most. Thomas made everything move along as smooth as possible. We both appreciated his knowledge and calm approach to the whole process. I would recommend Thomas to anyone going to Walser Hyundai. Thank you Thomas!
Nice store and friendly staff. Took a little longer than expected, but comfortable waiting area.
Great service provided by Mosses, very courteous, on top of matters and provided updates throughout the service time. I always also check in with Frank when I am there and he also makes sure my visits are taken care of in a professional manner. Frank did the transactions for my last two vehicles. I wouldn't go to anyone else.
Gorgeous new facility. Plenty of space to relax while you wait for the vehicle. Super clean lobby and bathrooms. very helpful staff once they're available to greet you.
Great customer service and was fair to deal with. Sam and Mitchell both were excellent.
Good experience. The technician was informative and gave me his observations on my vehicle. This was valuable be I have an older vehicle.
Courteous and knowledgeable, cleanliness of dealership. Salesperson was very helpful and explained everything in detail.
Vincent Johnson was very pleasant to work with. I had originally inquired about a different Santa Cruz that was fwd only and when I told him I wanted one with all wheel drive he went out to the lot and took a personalized walk around video of an AWD model and sent it to me. I made an appointment to meet at the dealership and was greeted as I walked in the door. Vince was knowledgeable with the product and I immediately thought wow he picked the perfect vehicle for me. We spent a few hours working out a deal ...
Great service by Elijah. I would recommend anyone to come here to get your vehicle serviced.
Nick was great to work with from start to finish. He made the whole experience very easy.
Service and auto repairs been excellent. Staff has been professional and friendly. Pricing has been affordable.
Cindy was awesome in the search for our Tucson over the last couple of months. Her updates and efforts were much appreciated and we enjoyed her kindness and wit. Elivia was so amazing in the final processing stage of our Tucson lease. She was very gracious and patient about stepping in and doing the paperwork, a thorough tutorial on the numerous amenities, a test drive and even putting on our new license plates.
Great dealership and Hassan is the best!!
Nick was helpful and easy to work with. It was a pleasant experience all around.
Nick was amazing as always! He is so kind and helpful! Wonderful customer service! Thank you! Ann Marie Omeish
Staff was very friendly and accommodating, It was a nice new building. Service was impeccable. Kyle informed us of the tires to watch out for. Thank you!
Great car buying experience! Drake and Peter went above and beyond to meet our needs, great customer sevice! Thanks guys!
Leasing two Hyundai Santa Fe vehicles from this dealership was a team experience! Hassan, Matt, and Cindy, the dream team, truly went above and beyond to assist us every step of the way. When I walked in, I was scared and overwhelmed, unsure of how I could afford a new car. But these folks worked like miracle workers, turning my worries into smiles. Their exceptional customer service and dedication made the entire experience easier. We are immensely grateful for their hard work and commitment to ensuring our satisfaction. We'll definitely be returning for future car needs, and you can ...
Simple and transparent; I appreciate the clear and concise information; Walser is affordable and still provides top quality.
Up to date on length of time and everything was communicated well and prompt. Thanks
Great experience
Vincent Johnson was our salesman. Couldn’t tell he was new. We’re from Wisconsin visiting and Vincent helped us Figure out title from a different state. I would come back if I wasn’t 5 hours away
Great service and made sure my questions and concerns were addressed. Took the time explaining things.
Work done quickly and without any problems. Everyone was very friendly. Would return here again if needed.
Great service, always friendly staff. Kuddos to Moses Kawala, very helpful, respectful and communicative, he kept me updated about the progress of the service on my car. Overall, outstanding service, 5 star dealership, highly recommend it.
It went wonderfully working with Natalie Krueger on my 2022 ram truck
We had the great experience with Vincent Johnson. Vincent was new to the car salesman job but he did an outstanding job. He offered help beyond our expectations. If he wasn’t sure about something he was sure to ask management to make sure everything was spot on. We couldn’t have asked for a nicer and professional person
Met with Vincent during my inquiries…He was phenomenal! I didn’t feel insecure about being a woman buying a car on my own! He was so chill, relaxed and authentic in his approach! I instead felt at ease! Ask for Vincent when you visit..
Great experience with exceptionally knowledgeable and friendly staff. The buying process was simple and Natalie was a pleasure to work with. She was able to answer all questions I had with confidence and reached out to peers for assistance if needed. I would recommend this location to anyone.
Everyone was very helpful and friendly! The process was simple and made buying a car a pleasant experience!
Great service all around. Unnecessary services were not performed. Service was free due to car being purchased there in November.
I went there and they attended me right away they set up my transmission in 2 minutes Great customer service Thx
It was good. Picked up my new Tuscon Hybrid today. Elivia and Matt were awesome.
Overall friendly & helpful service. Provided information without being pushy. Were responsive in communications. I visited other Hyundai dealers but felt most comfortable with Delmis & Ryan.
Took wonderful care of my car.
Leena the service manager is the main reason I'm giving this 5. She went way above and beyond what I would ever think someone would do. She deserves a raise.
They fix car make run goooood
Tim, Ryan, Vanessa & Rhett were all attentive and very helpful. We bought our first fully electric vehicle so had lots of questions, all of which were handled patiently and thoroughly.
Very friendly and informative staff. Even when there were issues, they were professionally addressed by the team
Service was personable and completed timely. I was check in by a very professional young man who represented Walser very well
Very helpful, they answered all our questions and took the time to make sure we got what we wanted.
FAST SERVICE GOT IN AND OUT IN 30 MINUTES WITH A CAR WASH!!
Very streamline process buying our vehicle. Billy was great! No pressure. Quick and easy. I will do business here in the future.
Oil change and anti-theft recall work performed well, and the price was reasonable, everyone was friendly and efficient. I was alerted as to dirty air and cabin filters, but they did not try to upsell. My car was returned washed, and the new carwash did an amazing job - the car looked freshly waxed!
Ken was very friendly and eager to help. I like that they provide a complimentary carwash at the end of every service.
We are very happy of Mr. Shady Zaza for helping us out with our new Hyundai Thanks
New building was very nice and clean. Quick friendly service. It was easy to follow on line what was happening with your car.
Jonathon was a great salesperson. He asked great questions. Listened well. Respected my research, corrected a few thoughts, and filled in the missing areas without condescending. He offered great advice about the other cars I was looking at as well. He was confident and asssured in his knowledge of the car, Hyundai and Walser. I appreciated the upfront pricing and the offer for my current vehicle. It made my decision easier. I chose to stick in my budget. When I informed Jonathon and his team that I chose a different vehicle I was sincerely congratulated. All around very impressed with ...
Thank you Shady! Great service and pain-free vehicle purchase experience. Great looking facility too and super friendly staff.
Great customer service, friendly people and speedy results! Also beautiful and clean new dealership building!
The wait for the oil change was a little bit long and I think they forgot to do the car wash and if so not a very good job but overall everyone was very nice and love the new building.
Very friendly and easy to deal with . Car was finished in the time they promised
Nice new facility for service. Was able to drop of car inside and also pick it up from inside. Since I am handicapped, this will be nice in the winter months. Service was great.
Above and beyond service, responsive "we've got you" attitude!
Great customer service, very friendly staff and the wait was reasonable. Great dealership, highly recommend it.
Friendly, easy to work with, plenty of staff were available to help and answer questions
Experience was great. The open style sales floor while being acceptable for initial contact during the investigative stage was unacceptable during the actual purchase. Sitting close to other sales people and customers while providing sensitive information was not comfortable at all. Perhaps an office could be provided for the salesperson to use during the final sale transaction. Other than that we were very pleased with Walser Brooklyn Park Hyundai.
The new facility is wonderful, and the employees seem thrilled to be working in it!
Top notch will certainly come back again.
Great, fast service for putting in my anti theft software. The new remodeling of the dealership looks fantastic as well.
Kind staff, informative and fair. Would work with them in the future. Thank you very much!
I appreciate the large, bright, comfortable seating area and the free wifi. I brought my laptop and was able to get a great deal of work done while my car was having the oil changed.
Carl was very knowledgeable on the vehicle I purchased. He was very personable and I would recommend this dealership to everyone.
Great service with a smile. Very professional. Relaxing atmosphere as well as a cup of coffee or water while waiting.
Excellent experience!!! Joshua Bauer definitely made my car experience easy and hassle free! Definitely will only purchase from them in the future.
The 120,000-mile service was recently performed on our '09 Santa Fe. We dropped our car off at the appointed time, the vehicle was serviced within the time expected. I was fully informed of what work was to be done, how much it would cost, and when it would be completed. There were no surprises; the work was done on time and within the estimate. Ken L., the service agent, was knowledgeable, friendly, and professional. Excellent service, as usual!
Had the anti-theft logic installed on my 2011 Sonata. Service was fast and they even put a sticker on my window saying "this vehicle equipped with Hyundai Anti-Theft Logic" which I did not expect, but greatly appreciated. All the employees at this dealership were very kind and knowledgeable.
Our sales person shady Zaza was so detailed, even though we went in there to test drive but shady’s customer service made us settle for the car and purchased it the same day..I highly recommend this dealership all their sales persons are so friendly and sweet..
Beyond Wonderful customer service! They truly go above and beyond for their customers. The front desk lady even offered to help distract our little children while we worked through the car buying process which was so helpful! We worked with Cindy and she was the best! I was looking for a certain car and was quite picky on color and she delivered! She is knowledgeable, sweet, helpful and has amazing follow-up. Chi has also done AMAZING work for us! Highly recommend this location to anyone 🙃. So much gratitude to all that helped us there on our car buying journey!
I was in for a recall for the anti-theft system. The work was completed quickly and explained to me by the service people.
I bring my car in for service here. Great people fair prices!
Shady took care of me. Best Walser location.
Brand new Dealership. Great service
super clean and modern.
Kenneth Langham, Service Advisor, was very friendly, as well as professional. He is good at explaining things. Love the new facility!!
Over the years I have hated the hassle of buying a car but working with Walser makes it simple and fun. We have now shopped with them several times and working with people like Josh and Matt is why we will be going back again. They made the entire process go smooth and quick and were both helpful and patient throughout. I felt the price of the car and the trade value were fair. Thank you!
The routine service for our '09 Santa Fe was scheduled, the appointment kept, and the whole experience was excellent. The service was on-time and took as long as expected. The Service Specialist, Ken Langham, was very knowledgeable, friendly, and professional. He thoroughly detailed and explained the maintenance recommended at the next service interval.
The routine service for our '09 Santa Fe was scheduled, the appointment kept, and the whole experience was excellent. The service was on-time and took as long as expected. The Service Specialist, Ken Langham, was very knowledgeable, friendly, and professional. He thoroughly detailed and explained the maintenance recommended at the next service interval.
Excellent customer service, beautiful new building, and honest price points for used vehicles! After visiting many dealerships, we decided to stop in without any high expectations. Billy N. greeted us right away with a friendly smile which continued though out our whole day, giving us a great experience. He was able to squeeze us in between another customer as we didn’t have an appointment and still managed to make the process simple and efficient. He was patient, relaxed, knowledgeable, and gave us no pressure which really made us feel comfortable and confident with our purchase. I highly recommend this ...
Fast and friendly. I had my Tucson serviced for the first time day. I was really impressed with how quickly it was ready.
Everything went great! Work done on time I was told it would be done! Love the. new building!
The service was fantastic as always. I will definitely keep coming back. Thank you so much.
Came in for my 30k oil change and tire rotation and was in and out in under an hour. Work was done well, car was washed (much appreciated after my recent road trip and it was covered in bugs). Ben and Trish in service were great to work with. Love the new facility.
Shady Z and Matt B. helped make our buying experience flawless and painless. Great customer service, no pressure tactics, all genuine customer care. Would definitely recommend to friends and family. Looking to enjoy our new vehicle and thankful for their excellent help.
Shady was awesome! Very helpful and friendly. Matt was very supportive. A great buying experience all around.
We loved working with Mitch. Very knowledgeable, but not pushy. The car arrived sooner then expected, which was great.
Great guy. Easy to work with. Very helpful setting up connections to vehicle.
Josh B. was very informative and communicative throughout the car shopping process. Would recommend working with Josh.
Haven't bought a car in 10 years. Nick B. (and manager Austin) were wonderful to work with. They both went the extra mile to make sure we were happy with our decision. I would highly recommend Nick B. to assist you with buying your next vehicle! The whole process was efficient and a stress free experience.
Josh, and Peter were very helpful when I traded in my lease for a new Tucson. Great customer service! They answered all my questions,and thoroughly explained everything. Love this location! Way closer to me than Brooklyn Park. Highly recommend them!