Customer Testimonials
I had a great experience with Scott at Walser Hyundai Brooklyn Park. He was extremely kind and patient throughout the entire process and made me feel comfortable every step of the way. His calm demeanor was reassuring, and I never felt pressured or rushed into making a decision. Overall, I would highly recommend Scott for anyone in the market for a new car. Thanks Scott!
We had a very good experience at Walser Hyundai with our salesman Nick B. Up front and honest with everything we discussed.
Very friendly and made sure everything on my car was good and no other problems!
Bought my Car from Scott Hurley. It was fast and easy and a great experience. Thank you Scott!
Kyle Nichols helped me buy a used car this week. It was a wonderful experience. He was great to work with. Very honest and trustworthy, I recommend finding him if you visit this place. I also got help from his manager Joshua, who was also a great guy and pleasant to work with.
Courteous and excellent service! Brian is an amazing and courteous sales person! Definitely will go back! We will drive the 4 hours just to go back!
My wife and I had a great experience purchasing our brand new Hyundai Tucson at the Walser Hyundai Brooklyn Park dealership. We worked with Brian Abramson, and he was awesome! Brian was professional and he had a great sense of humor that made the process of buying a vehicle enjoyable. It was our first time shopping around for a newer car with all the new gadgets, and Brian did a great job at educating us on the capabilities of the vehicle. We expect to get our future maintenance done at this location, and we will for sure plan to shop ...
Great working with Rhett.
The buying experience was easy and painless as Tim Strobel got the process started. He was so helpful in answering questions about the Kona and how Walser works with leases. Nick B and Justin the sales manager helped finalize the deal! Truly pleased with the whole process!
I went to the dealership to have A job interview. After speaking with the dealership manager we agreed the job I was applying for was not the best fit. So instead of sending me on my way he took it A step further and got me in touch with the department that was A better fit. They did there best to try and accommodate my experience that I have to bring. Hope to possibly work with walser in the future.
This was my second experience buying a new Hyundai at Walser, and just like the first time, it was wonderful! In the past (prior to buying at Walser) I would dread the whole car buying experience, but now I recommend Walser to family & friends looking at buying a car! Justin was fantastic - he answered all of my questions (I had a lot), made sure that I felt comfortable with the answers and was never pushy. It really made me feel valued as a customer, especially when you have the one person working with you throughout the process. The ...
Kyle was awesome! He was so friendly, kind attentive and helpful. Service-awesome! Price to replace fob-ridiculous!! Esp. When fob is designed so poorly that it comes off with the push of a button. Need to either redesign fob, or stop gouging customer.
I worked with Susan Van Horn and she was awesome! Led us through a very straight forward and fluid process!
My salesperson, Ms Felix, was very helpful and got me in and out quickly. I would recommend her if you need a new Hyundai.
Service was excellent and they took the time to meet our needs and find what we were looking for.
They do a great job of servicing my vehicle. Professional and they provide great customer service.
Kyle was patient, knowledgeable about his product and made the buying process smooth. I came to Walser to buy a used vehicle and ended up with a new Santa Fe. Could have bought new from two other dealerships closer by but came back since Kyle was helpful and attentive.
Friendly staff but non committal if you can not get there quickly to purchase even though you are commuting to purchase a vehicle.
We got in contact with Caleb in sales about a vehicle we saw online. We are from out of state and had some questions. Caleb was very attentive, even answering our emails and phone calls after hours. They even held the vehicle for us with no deposit, until we could arrive to look at it, which I’m sure it could have been sold several times over. The best part was the price- it was what the car was actually worth. They did not price gauge us, like many of the other dealerships we visited because demand for vehicles is ...
Buying a car for the first time went really smoothly and everyone at the dealership was very helpful! Karl and Susan made things easy to understand and answered any questions I asked
Good service 👍
Though very, very busy and dealing with the aftermath of a huge dumping (15”) of snow and the confusion of new building construction, they got me in and out in 90 minutes!
It was awesome Azza Felix was amazing
Very easy and straightforward experience. I travelled from out of state and I felt like they valued my time and business. Ryan was very friendly and knowledgeable. The manager, Frank, was patient and friendly, too. They have a good system and I never felt like I wasn't in control of the buying process. 👍
The best experience I’ve ever had at a dealership! My customer service specialist, Caleb, was a great asset and walked me through the entire sale experience with no stress or worry.
I recently had the pleasure of working with Scott Hurley at this dealership. As an uninformed buyer, I was in a tough spot – I didn't know much about buying used cars let alone classic cars 😅 Scott was very insightful and knowledgeable, and he helped make the entire process so much easier. He was patient and understanding, and he went well out of his way to make sure I got the best deal possible. I knew in my mind what I was wanting - but I wasn't trying to get my hopes up in regards to actually being able ...
Walser Hyundai was the best car buying experience I have ever had. This is the fourth Hyundai I have purchased and the first time I have purchased one from Walser. Everyone there was friendly, helpful and supportive. My customer specialist was Caleb Gates. He provided personalized service, listened to what I wanted and helped me to find the perfect fit. Caleb worked with me through the entire process with no stress or worries. I highly recommend Walser Hyundai for a stress free and pleasant experience!
I would highly recommend Walser, and specifically Tim Strobel. He was so professional, prompt, and courteous with all of our questions, unlike many other folks at other dealers. Though we didn't end up buying a Hyundai in the end, we will definitely be contacting Tim next time we need a vehicle.
We met the sales rep Kyle Nichols right when we walked in. We knew we were in good hands! The whole experience was very comfortable. We would highly recommend him and we love our Sante Fe!
Purchased our second Hyundai from Walser Brooklyn Park. Frank Donato and Nick Vollhaber were very helpful, low pressure and accommodating.
Vehicle was in before appointment time and was finished within the time frame they gave me. Great service department, cannot wait until the new building is ready.
Excellent service and communication. And super friendly folks at the dealership. Especially that Andy Swanson!
I was promptly and courteously greeted when I arrived for my appointment and work was completed in the estimated time frame ! Kudos, Hyundai!
We just bought our daughter her first car. It was a great experience for her first time. Caleb Gates walked us through the whole process. He was very knowledgeable and easy to work with. Not having to meet with a finance mgr and getting our license plates immediately was awesome! I would definitely ask for Caleb if your looking to buy.
Prompt, courteous, fast, easy – what is there to improve upon? Thank you Kyle for taking care of everything.
Everything was as promised. They were Courteous and timely. I liked the video from the technician.
Worked with Ryan Leisgang. He did a great job helping me with the vehicle purchase.
Timothy Strobel went above and beyond to get me the car I wanted. He hustled late Friday night to track down the exact model and color I desired in a low inventory environment. I drove it home Saturday. Highly knowledgeable. Entire team was friendly and courteous. Great store atmosphere. Zero pressure sales tactics. Not your ordinary car dealer. 10 out of 10 experience.
Sam Aldoubal was very knowledgeable and personable. He was able to answer all of my questions without hesitation. He brought personal experiences into the conversation which I greatly appreciated. This was my second purchase of a Santa Fe from Walser Hyundai and given the chance I will do it again.
Service is always great at Walter Hyundai. It was nice they were able to do the recall on my vehicle at the same time so I didn’t have to come in again since we don’t live close by.
We had a great experience. As first time car buyers, Kyle Nichols made the experience amazing for us. He was very friendly and knowledgeable.
Cindy helped my dad pick out the perfect car for me. The team there was very kind and recognized a flaw before I left. We have an appointment scheduled to get it fixed, and everything was handled smoothly. They treated me like a part of the deal instead of just talking to my dad. It was an amazing experience and I will 100% be going back next time I need another car!
I was very pleased with the service and the friendly service that I received 😀
We have purchased two vehicles from Rhett at this Walser location. He is very knowledgeable and patient. We have recommended him to a few friends. If we end up in the market for another Hyundai in the future, this will be our first stop.
Great experience at Walser Hyundai purchasing our new Tucson. Kyle Nichols is great to work with, caring and wanted to make sure we knew where we were in the process from start to finish. 2nd Tucson we have purchased from him the last year.
Rhett and Susan took amazing care of me and I truly appreciate their top notch customer service. My experience was wonderful and seamless. I also super appreciate Rhett taking the extra time to show me how all the bells and whistles work and following up with a very nice message to make sure I was doing ok and enjoying my new vehicle. Thank you so much! I'm loving my new Kona!
Our service guy, Ken, made it a very good experience. He handled everything and explained how the service would work and followed through on what he told us. Very pleased!
Mitch D and Frank the manger did amazing job helping and supporting me on my car journey. Thank you!!
We were looking for a car for my mother and were fortunate enough to deal with Aza. She was kind, patient and very adept at her job. She was very professional but also quite warm and pleasant. I would highly recommend making an appointment with her for your used car needs. We left satisfied and content with our purchase!
We worked with Rhett to buy a 2023 Hyundai Santa Fe Hybrid. He was so easy to work with. Rhett stayed in constant communication with us and walked us through everything from start to finish. He made our car buying experience exceptional and we will be recommending him to our friends & family. We definitely look forward to working with him again in the future. Thank you Rhett & Walser Hyundai Brooklyn Park.
Friendly and efficient service provided by Cameron. Communicated service provided and seemed very knowledgeable about the vehicle.
Everybody Is very nice polite and helpful
Always enjoy working with Scott Hurley - an honest guy who is willing to go the extra mile to make sure we get the right car for us. Cameron Thompson in the service department took great care of us, too.
The sales person Joshua was very upfront and helpful. I also liked Sam, (the general manager?). They gave me a fair price on my trade and expedited the paperwork. Easy, smooth transaction.
I just got my new Hyundai Tucson Hybrid and I love it. Rhett was my sales person and he was great. Walked me through every step of the process and answered every question I had. I would definitely recommend them and go back to them again!
We were very fortunate to have worked with Timothy Strobel from the beginning. He was very helpful with any questions and concerns in our decision making. He made sure we were kept up to date on the arrival of our Tucson and made sure the purchase went smoothly. We received additional service from Rhett Dressel finalizing our paperwork and he was extremely thorough in explaining everything. They have been available anytime we have questions and would highly recommend them to anyone.
Just leased a car from Kyle Nichols he went above and beyond . Great customer service and great sales person. Great attention to detail, took the time to go over everything in the car to make sure I knew how it worked and even unloaded everything from my old car into my new car. Definitely recommend!!
On the way from Chicago to Ham Lake to attend our nephew’s fall wedding, our engine in our 2014 Hyundai Santa Fe failed and shut down on highway 10. We towed our car to Walser Hyundai on a Sunday morning with no hope we would ever see our car again. We encountered Cameron Thompson who was willing to help no matter how difficult the challenge. He worked with us on our behalf to submit our oil change receipts and ultimately secured approval for an engine replacement. We just picked up our Santa Fe this weekend with a new engine! Our Santa ...
Price of an oil change sure did go up, but good service in an OK amount of time.
Azza did an amazing job supporting me during my purchase. She was kind and very professional when delivering information, which was complete. All the support from the manager and Azza made my experience amazing.
Walser Hyundai in Brooklyn Park was amazing to work with. Mitch DeGrasse was our contact, and he was fantastic! He was so knowledgeable about the vehicles, and we always got a quick response from him. We purchased a Tucson, and he completed all the paperwork and went out of his way to get everything done. Ask for Mitch if you go in. You won't be disappointed. He is very client oriented and a great guy!!! Dave and Debbie Skatter
Brian Abramson, was courteous, efficient, and made this car buying experience the best we have encountered.
Very helpful. I bought new wiper blades and the guy offered to switch them out for me!! Was told it would be over an hour, yet they were actually done in less then a half hour.
Scott Huley helped me figure out the process of purchasing my first vehicle. I would absolutely buy from Walser Hyundai again in the future.
Great experience! Josh C. Went above and beyond and was absolutely incredible during the process. Will be bringing future business back to this location.
Very easy to work with, work was done in the time quotes, comfortable waiting area
Nick, was great to work with!
All was done well on my scheduled oil change. The only problem that I have is that Hyundai has not yet determined how to fix the towing package. Removing and reinserting the fuse as needed while maybe effective is not acceptable.
Everyone I came into contact with here was very friendly and responsive. But our sales person Josh was fantastic! Even drove the vehicle to us for a test drive! Made the whole process easy. Thank you!
Always great service! Techs are friendly and informative. Any questions that I had were answered promptly. Thorough inspection prompts a level of confidence when taking the car out on the road again.
Video inspection, explanation of what was needed and communication overall was good and greatly appreciated.
Nicholas Benincasa was very helpful throughout the process of ordering my vehicle until delivery. He was responsive to questions and provided regular updates . Service was great and the Tucson Hybrid so far is fantastic.
The salesperson, Mason McGrath, was very thorough and patient. I would highly recommend Mason for anyone looking gor a Hyundai.
We have been a customer of Walser Hyundai since 2014 when we purchased a new Santa Fe. We have used Walser for all maintenance on this vehicle, the service and loyalty to customers on this vehicle has been excellent. Today we have returned to purchase another vehicle, a new 2023 Santa Fe. Our customer specialist Scott Hurley was extremely knowledgeable on the vehicle, inside and out. There is a lot to learn on new options from a 2014 to a 2023 vehicle, it was a real pleasure working with Scott to walk us through all changes. Our experience with Walser Hyundai has been great, ...
Great product, great prices, and great people that go out of their way to take care of you.
Brian was very informative and truly wanted to help me through the process. Love Hyundai Walser’s warranty and was so excited to get the car!
Had some delay in service last time in but they apologized and provided me with free oil change, which went very well on my most current visit.
Worked with Caleb G & Ellie H to purchase a new Santa Cruz late on a Thursday night - best car buying experience I've ever had! I'll be suggesting this dealership to friends/family
Great customer service from Mason McGrath!
Hoping to not see the inside of your new building except for some routine maintenance. LOL
Tim Strobel helped me out with the purchase (2023 Elantra SEL w convenience). Excellent service and prompt responses. This being my first car purchase, it was really smooth and would definitely recommend!
This was by far the best dealership experience I’ve had! The teamwork and putting the customer needs/wants before anything else was phenomenal. I’ve never experienced that at a dealership- they truly work for the customer. Karl Calvert and Lucas Sargent went above and beyond to meet my needs and explain everything along the way. I’m a travel nurse and needed much more than my Sentra could offer. The new Santa Fe hybrid meets all my needs and wants. They went above and beyond to make this work for me. I can’t express how thankful and ...
When I walked in with my dad, we were greeted immediately. Caleb Gates did a great job explaining the features of the Tucson and kept me up to date when my vehicle landed at the lot. When signing the papers, Caleb laid everything out and throughly explained the warranties, add-ons, etc. As a first time purchaser, I didn't feel pressured in buying a vehicle. Would highly reccommend this dealer to anyone. 10/10, great job guys! 🙂
Had a great experience at the Walser Hyundai dealership. Karl Calvert was very helpful and knowledgeable. He made the whole process go smoothly. Would definitely return in the future!
Susan Van Horn made our buying experience a sincere pleasure. No angst, no pressure, just fun. That's the vibe you want when getting a vehicle, and Susan is a pro's pro.
Walser Hyundai (was the only dealership who) had what what we needed ready AND at a great price. They were good to work with, understood and could explain the car yet didn't talk too much. Work with Caleb Gates at Walser Hyundai if you can. This 2023 Santa Fe is beautiful, cruised smoothly cross-country 2k miles each way, got good gas mileage, and its AWD locking differential got us up the mountain even in snow - It climbs like a mountain goat.
Nick Benincasa was super helpful throughout the process of getting me the 2023 palisade! Easy to work with and was able to answer all my questions. Highly recommend.
We had excellent and friendly service with Josh Clinton and Caleb Gates from start to finish. We are very happy with our Santa Cruz purchase. Thank you!