What is Hyundai BlueLink?

Hyundai BlueLink is an advanced connected services system that enhances the driving experience by offering remote access to vehicle features, safety alerts, and real-time diagnostics. With BlueLink, drivers in Brooklyn Park, Minnesota, and the Twin Cities can remotely start their vehicle, lock and unlock doors, and even receive vehicle health updates through their smartphone. However, occasional technical disruptions can occur, affecting the system’s reliability.

Outage on 2/9/25 – What Happened?

On February 9, 2025, Hyundai BlueLink experienced a temporary service outage that impacted remote commands and other connected services. Many Hyundai owners in Minneapolis, Brooklyn Park, and surrounding areas were unable to use remote start, lock/unlock, and other features. Our technical team worked quickly to resolve the issue, and most services were restored promptly. However, some users may still experience connectivity issues that require manual troubleshooting.

Future Service Improvements

Hyundai is committed to enhancing the stability and performance of BlueLink services to prevent future outages. Ongoing updates and improvements are being implemented to ensure seamless connectivity for drivers in the Twin Cities and beyond. Hyundai values customer feedback and is dedicated to providing a reliable connected car experience.

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If your BlueLink services are still not working after the outage, follow these steps to restore connectivity:

Perform a Head Unit (Infotainment System) Reset

1. Start your vehicle (Ignition ON).
2. Locate the reset pinhole: Most Hyundai models have a small, unmarked hole near the volume knob. Insert a paperclip or similar tool and press for 5-10 seconds.
3. Alternative Reset Method: If your vehicle does not have a pinhole reset, press and hold the Map and Setup hard buttons simultaneously for 10 seconds.
4. The screen will go dark and reset within approximately two minutes.

After performing a reset, try using your BlueLink services again to see if connectivity has been restored.

BlueLink Not Working? Additional Troubleshooting Tips

If your BlueLink services are still experiencing issues after performing a reset, consider these troubleshooting steps:

• Check for Software Updates: Go to the settings menu in your infotainment system and look for available updates.
• Ensure a Strong Cellular Connection: BlueLink relies on cellular data. If you are in an area with weak signal coverage, try moving to a location with better reception.
• Verify Your BlueLink Subscription: Ensure that your subscription is active and has not expired.
• Restart Your Smartphone & Reconnect to BlueLink App: Sometimes, issues can stem from the app itself. Restart your phone and log back into the BlueLink app.
• Contact Hyundai BlueLink Support: If problems persist, call (855) 225-8354 for further assistance.

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